Master the connectivity of your assets without compromising your cybersecurity

The complete guide to Smart Industry

The essentials of Smart Industry

Industrial performance relies on the availability of data flows between your PLCs, sensors and management systems (ERP).

Hâpy Services provides secure, managed connectivity solutions to ensure the resilience of your data exchanges and the protection of your critical assets.

Cluster 1

Why industrial connectivity can no longer be a “standard” option ?

In a factory environment, data flows are subject to extreme constraints: heavy electromagnetic interference, metal structures acting as Faraday cages, and isolated areas. Losing the connection to a PLC is not just a technical incident, it results in an immediate loss of operational performance (OEE).

Breaking machine isolation with multi-operator connectivity

An end-of-line PLC or a mobile robot (AGV/AMR) cannot tolerate latency or disconnections. Our managed connectivity solutions overcome the limitations of saturated local networks. Using HâpyWAN technology, your equipment relies on a multi-operator network that dynamically selects the most stable signal, ensuring your performance indicators are transmitted in real time without micro-interruptions.

LTE-M and industrial 5G: flexibility without heavy cabling

Deploying predictive maintenance sensors is often slowed down by the cost and complexity of cabling in production areas. We provide high-penetration cellular solutions (LTE-M) that enable fast and flexible networking of your equipment, even in highly metal-dense environments, while preserving sensor battery life.

Cluster 2

Data flow security and IT/OT convergence

Opening production systems (OT) to the digital world (IT) is essential for data analysis, but it must be done through fully secure communication channels.

Critical isolation and network segmentation

We secure your machines through strict network segmentation. By using private APNs and secure tunnels, your data flows are completely isolated from the public internet. This approach prevents intrusion risks or lateral movement between networks, ensuring the sovereignty of your manufacturing processes without interfering with your administrative network.

Remote access: controlled remote maintenance

Allowing an OEM to intervene remotely is an operational necessity that often becomes a security vulnerability. Hâpy Services provides secure, managed remote access. You can open and close access to your PLCs in one click for diagnostics or updates, maintaining full control over the integrity of your industrial communications.

Cluster 3

Virtual DSI supporting predictive maintenance

Proactive management transforms connectivity from a simple “pipe” into a real tool for failure prevention and decision-making.

24/7 operational condition maintenance (MCO)

Hâpy Services’ Virtual DSI acts as a sentinel for your factory. We monitor the health of every connection point. In the event of anomalies (unusual latency, packet loss), our experts immediately identify the root cause. This monitoring makes it possible to distinguish a hardware fault on a PLC from network instability before the production line is impacted.

Why choose Hâpy Services for your industrial connectivity

Compared with major telecom operators, Hâpy Services positions itself as a business partner able to speak the language of both your automation engineers and your IT teams.

• Convergence expertise

We do more than provide a SIM card, we understand industrial protocols (Modbus, Profinet, BACnet) and OT security requirements.

• Reduced on-site interventions

By securing remote access, we enable your maintenance teams to resolve up to 80% of software incidents without leaving their workstation.

• Sovereignty and control

Your data flows through a managed infrastructure where you retain control over every flow, every access and every cost.

• Genuine contractual agility

Industry demands responsiveness. We have removed hidden activation fees and rigid commitments to provide a model built on real value and fleet flexibility.

Summary :
Managed Hâpy solution vs
standard connectivity

Your industrial challenges	Standard operator approach	Hâpy managed solution
Production uptime	Unreliable (Single network)	Full resilience (Multi-operator)
PLC Cybersecurity	Public IP vulnerability	Isolation via private tunnel and APN
Remote maintenance	Complex or unsecured	Managed “one-click” remote access
Support expertise	Generalist level 1	Specialized IT/OT Virtual CIO
TCO transparency	Hidden fees and opacity	Contractual agility and data alerts

FAQ

Specific questions about Smart Industry

How do you ensure your solutions do not interfere with my production cycles?

Our gateways and connectivity solutions are passive. They connect to the standard ports of your PLCs (Ethernet, RS232/485) and encapsulate data without ever interfering with cycle time or machine programs.

Are your solutions compatible with international deployments?

Yes. HâpyWAN is a natively global solution. A machine manufactured in France and exported to the United States or Asia will benefit from the same level of security, monitoring and preferred roaming, managed from your central interface.