The management of a smart building relies on the stability of its controllers (PLCs) and regulation gateways.
Hâpy Services deploys resilient and secure communication architectures to ensure your critical systems (HVAC, energy) remain accessible and operational, anywhere and at any time.
Technical rooms are often located in basements or at the core of the floor slab, where standard radio waves fade out. Hâpy Services prioritizes LTE-M (Cat-M1) for its exceptional penetration capacity (up to +20 dB compared to standard 4G). This technology ensures stable data transmission even through several layers of reinforced concrete.
Relying on a single mobile network is an industrial risk. A local antenna failure or cell saturation makes the controller unreachable. Our HâpyWAN solution integrates embedded intelligence that scans and switches to the best available signal among all national operators.
Using the end customer’s Wi-Fi or Ethernet network is a source of endless conflict with IT departments. Using dedicated cellular connectivity guarantees total isolation between the building’s IT network and the technical network (OT). You maintain control over your infrastructure without depending on local security policies.
Connecting a critical system to the global network without protection is like leaving the boiler room door wide open. Controller security is the priority of our architectures.
Remote diagnostics are the primary driver of profitability for maintenance contracts. HâpyWAN allows for the creation of native secure remote access. From your office, you can access the controller’s programming interface as if you were connected by a physical cable.
Result: 80% of level 1 interventions are resolved without sending a technician on-site.
Industrial protocols like Modbus or BACnet are not natively encrypted. Our role is to encapsulate these exchanges within modern security layers to prevent any malicious command injection or interception of metering data.
Managing a fleet of 50 or 500 scattered controllers requires constant monitoring that few companies can provide. Hâpy Services’ Virtual DSI supervises the health of every line for you. We don’t just transmit data; we analyze the quality of service and the stability of every connection point.
With our HâpyWAN Managed offer, we analyze the actual availability of your assets with you every quarter. These steering committees (COPIL) allow for configuration adjustments, anticipation of future needs (transition to 5G, plan optimization), and ensure that connectivity remains a high-performance asset, not a problem to solve.
Investing in resilient connectivity is justified by a drastic reduction in operational costs (OPEX).
For massive deployments, we simplify installation. Our solutions are designed to be operational as soon as the SIM is inserted, without complex field configuration. This is what we call “Zero Touch Provisioning“, essential for meeting commissioning schedules.
“Edge” Expertise: We understand your controllers, not just the network.
Cyber Sovereignty: EU hosting, isolated private networks.
Contractual Freedom: No hidden fees, no lock-in commitments.
| YOUR DAILY CHALLENGE | DIRECT MANAGEMENT (OPERATOR) | HÂPY SERVICES MANAGEMENT |
| Weak Signal | Data loss and site visits | Native multi-operator resilience |
| Maintenance Needs | Physical technician travel | Secure Remote Access |
| Consumption Spikes | Discovered on the bill (Bill Shock) | Immediate alert and proactive isolation |
| Technical Steering | Time-consuming internal management | Support from a Virtual DSI |
| Fleet Evolution | Rigid commitments and hidden fees | Contractual agility and transparency |
BMS manages critical flows (energy, security). Using the “consumer” internet exposes the building to instability and cyber risks. A dedicated HâpyWAN line guarantees secure bandwidth and an industrial security level.
