Strategic perspective: for a charging point operator (CPO), every second of network downtime means a lost transaction and a degraded brand image.
Hâpy Services transforms the connectivity of your charging points into a reliable, secure, and monitored asset
Charging stations are frequently installed in basements (condominiums, shopping centers) where standard mobile networks fail to penetrate. We prioritize LTE-M, a technology with high penetration capabilities that can traverse concrete slabs. Coupled with multi-operator connectivity, this approach guarantees stable data uplink where regular SIM cards would fail.
The OCPP protocol is the lifeblood of your activity. Without a robust data session, it is impossible to validate a badge, authorize a charge, or accurately bill the energy consumed. HâpyWAN secures this dialogue between the charging station and your supervision platform, eliminating transaction failures caused by brief network micro-interruptions.
Connecting a charging station directly to the public Internet with a standard IP address exposes it to significant risks (denial-of-service attacks or rebounds in the power grid network). Hâpy Services encapsulates your communications in private tunnels (dedicated APNs). Your stations remain invisible on the public web, protected from port scans and unauthorized access attempts.
Technical interventions (“truck rolls”) for a simple software bug are one of the largest expenses for a CPO. Our solution integrates secure remote access, allowing your experts to diagnose, reboot, or update firmware remotely from your control center.
The Virtual DSI of Hâpy Services acts as a sentinel for your fleet. We monitor the health of your connections 24/7. In case of abnormal behavior (a silent charging station or excessive data consumption due to a bug), we alert you immediately. This proactive management ensures that your stations are always ready to charge.
We have replaced the rigidity of traditional operators with a managed service model designed to support the rapid growth of EV charging networks.
Intelligent alerts block data consumption deviations before they impact your margins.
| Your business challenge | Standalone connectivity | Hâpy Services managed approach |
|---|---|---|
| Underground access | Unstable or absent signal | Maximised coverage via LTE-M & multi-operator |
| Transaction failure | Loss of revenue | Prevented by resilient network |
| Corrective maintenance | Costly physical interventions | Secure remote diagnosis & access |
| Cybersecurity exposure | Visible on public internet | Fully isolated via private tunnels |
| Billing | Hidden fees, opaque | Transparent with proactive alerts |
Yes, a French CPO can deploy its charging stations across Europe using a single management platform and unified billing. Charging stations connect natively to the best available local network, with no unexpected roaming charges.
